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These Terms and Conditions (“Agreement”) govern the relationship between Polymath Agency (“Polymath,” “we,” “our,” or “us”) and individuals or entities (“clients,” “you,” or “your”) who engage our services on a monthly basis. By using our services, you agree to be bound by this Agreement.
Please read this Agreement carefully before engaging our services.
Services:
1.1. Polymath offers various services, as described on our website or as agreed upon with the client (“Services”).
1.2. The specific details, scope, and pricing of the Services will be outlined in a separate agreement or proposal agreed upon by both parties.
Client Responsibilities:
2.1. The client agrees to provide accurate and complete information necessary for the provision of the Services.
2.2. The client is responsible for providing any necessary materials, access, and permissions required for Polymath to perform the Services.
2.3. The client will cooperate with Polymath and provide timely feedback, approvals, and any required deliverables necessary for the progress of the Services.
Payment Terms:
3.1. The client agrees to pay the fees specified in the separate agreement or proposal for the Services provided by Polymath.
3.2. Payment terms, including frequency and method of payment, will be specified in the separate agreement or proposal.
3.3. Late payments may be subject to late fees or suspension of services at Polymath’s discretion.
Intellectual Property:
4.1. All intellectual property rights, including copyrights, trademarks, and any other proprietary rights, associated with the Services provided by Polymath will remain the property of Polymath or its licensors.
4.2. Polymath grants the client a limited, non-exclusive, non-transferable right to use any deliverables solely for the client’s internal business purposes.
4.3. The client agrees not to reproduce, modify, distribute, or use any deliverables beyond the scope outlined in this Agreement without prior written consent from Polymath.
Confidentiality:
5.1. Both parties agree to treat any confidential information shared during the course of the engagement as confidential and will not disclose it to any third party without prior written consent.
5.2. The obligations of confidentiality shall survive the termination or expiration of this Agreement.
Termination:
6.1. Either party may terminate this Agreement with written notice to the other party.
6.2. Upon termination, the client is responsible for paying any outstanding fees for Services provided up to the effective date of termination.
Limitation of Liability:
7.1. Polymath’s liability to the client for any claim arising out of or related to this Agreement or the Services provided shall be limited to the total fees paid by the client to Polymath under this Agreement.
7.2. Polymath shall not be liable for any indirect, consequential, special, or incidental damages arising from the Services provided, including but not limited to lost profits or loss of data.
Governing Law and Jurisdiction:
8.1. This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which Polymath is located.
8.2. Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Entire Agreement:
9.1. This Agreement constitutes the entire agreement between the parties regarding the subject matter herein and supersedes all prior agreements, understandings, or representations, whether oral or written.
By engaging our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
This refund policy (“Policy”) outlines the terms and conditions regarding refunds provided by Polymath (“we,” “our,” or “us”) for the services provided on a monthly basis. We strive to ensure client satisfaction, and this Policy is designed to clarify the circumstances under which refunds may be granted.
Refund Eligibility:
1.1. Refunds will be considered only if requested within 7 days from the start of the billing cycle in which the services were rendered.
1.2. Refunds will be provided on a pro-rata basis, deducting the days during which services were rendered by our agency.
Grounds for Refunds:
2.1. Dissatisfaction with Services: If the client is unsatisfied with the quality or outcome of the services provided by us, a refund may be considered. The client must provide clear and specific reasons for the dissatisfaction.
2.2. Service Cancellation: If the client cancels the services within the eligible refund period specified in section 1, a refund may be granted. However, the refund will be calculated by deducting the value of services provided up until the cancellation date.
Non-Refundable Circumstances:
3.1. Service Termination Beyond Refund Period: If the client requests a refund outside the eligible refund period specified in section 1, no refund will be provided.
3.2. Service Termination Due to Client Violation: If the client violates the terms of the agreement or engages in behavior that warrants termination of services, no refund will be provided.
3.3. Third-Party Costs: Any costs incurred by us for third-party services or expenses related to the provision of the services are non-refundable.
Refund Process:
4.1. To request a refund, the client must contact us in writing, clearly stating the reason for the refund request.
4.2. We will review the request and evaluate its eligibility based on the grounds outlined in section 2.
4.3. If the refund request is approved, the refund amount will be calculated by deducting the days of the services provided up until the refund request date.
4.4. Refunds will be processed within 7 days after approval and will be issued using the original payment method, unless otherwise agreed upon.
Modifications to Services:
5.1. If the client requests modifications to the scope of services after the refund period has passed, any additional costs associated with the modifications will be billed separately and are non-refundable.
By engaging our services, you acknowledge that you have read, understood, and agreed to be bound by this refund policy. We reserve the right to amend or modify this policy at our discretion. Any changes will be communicated to you in writing or posted on our website.
If you have any questions or concerns, please contact us:
Get in touch via our contact page.
Read our Privacy Policy.